Frequently Asked Questions
Everything you need to know about our rare and raw Japanese denim.
What makes Naked & Famous Denim different from other brands?
We use only the most unique and rare denims from Japan. We maintain a philosophy of no celebrity endorsements and no expensive ad campaigns, allowing us to focus entirely on the quality of the fabric and construction.
Should I wash my raw denim jeans?
For best results and high-contrast fades, we recommend wearing your jeans for at least six months before the first wash. When you do wash them, hand wash in cold water with a mild detergent and hang to dry.
How do I choose the right size?
Raw denim can stretch or shrink depending on the fabric type (sanforized vs. unsanforized). We provide detailed measurement charts for every fit—we highly recommend measuring a pair of jeans you already own and comparing them to our guide.
Do you offer free shipping on international orders?
We offer competitive flat-rate shipping worldwide. Free shipping thresholds vary by region; please refer to our shipping policy page for specific details regarding your country.
What is your return policy?
Items in original, unworn condition with tags attached can be returned within 30 days of purchase. Please note that customized items, such as those that have been hemmed, are final sale and cannot be returned.
Do you offer hemming services?
Yes, we offer professional chain-stitch hemming on our Union Special machines. You can select your desired inseam length on the product page before adding the item to your cart.